Q. Who can buy a medication kit?
A. Our medication kits are designed for people travelling in isolated environments - tramping, blue ocean sailing, third world travel or those preparing for a disaster. We required that:
a. you are a resident of Australia or NZ
b. over 18 years of age
c. comply with our ID and health questionnaire requirements
d. and complete an initial consultation and have a demonstrated requirement for one of the above reasons
Q. When does the kit expire?
A. Two years from date of supply. While some individual items within the kit may expiry short of the two year date, we are happy to support the medications use in an emergency situation when no alternative is available. The medications we include in the medication kits do not become dangerous after they expiry, but they will lose potency over time, but not significantly within the 2 year time frame.
Q. Can I replace individual expired items after 2 years?
A. No, The entire kit will need to be replaced after that time. We offer a 20% discount on replacements.
Q. I have used a single item from my kit. Can the single item be replaced.
A. Yes, provided it has resulted in a Telehealth consultation prior or shortly after use we will replace the item for the single item cost + courier fees.
